Privacy Policy

Effective Date: October 16, 2025

Your privacy is important to us. This Privacy Policy explains how Cremonix (“we,” “our,” or “us”) collects, uses, stores, and protects your personal data when you use our AI-powered trading platform and related services (the “Platform”).

1. Information We Collect

We collect only the information necessary to operate our Platform effectively and securely. This includes:

Account Information: such as your name, email address, and encrypted password when you register.
Exchange Data: including exchange name, API keys, and trading data you authorize us to access.
Usage Data: such as device type, browser, operating system, and anonymized analytics to improve reliability.
Payment Information: subscription and billing data processed via secure third-party payment processors. Cremonix does not store full card numbers or banking details.

2. How We Use Your Information

To operate and maintain the Platform;
To execute trades on your behalf through your connected exchange accounts;
To enhance machine-learning model accuracy and trading performance;
To provide support, billing, and security notifications;
To comply with applicable financial or data protection laws.

3. Data Security

We employ multiple layers of encryption and access control:

API keys and sensitive data are encrypted using AES-256 and decrypted only in memory for trade execution.
All communication between your browser and our servers is secured via TLS 1.3.
Infrastructure is protected by firewalls, DDoS protection, and 24/7 monitoring.
Access to production systems is strictly limited to authorized personnel under multi-factor authentication.

4. Data Storage and Retention

We retain your information only for as long as needed to provide our services or comply with legal requirements. When data is no longer needed, it is securely deleted or anonymized.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share limited information only with:

Infrastructure providers for cloud hosting and performance monitoring;
Payment processors for subscription billing and fraud prevention;
Regulatory authorities if required by law or legal process.

6. International Data Transfers

Your information may be stored or processed on servers located in different countries. We implement safeguards that meet international privacy standards such as GDPR or equivalent protections.

7. Cookies and Analytics

We use minimal cookies and anonymous analytics tools to maintain sessions, measure system performance, and improve usability. You can disable cookies in your browser, though some site features may stop working correctly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you;
Request correction, deletion, or export of your data;
Withdraw consent to certain processing activities;
Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, email us at privacy@cremonix.com.

9. Children’s Privacy

Cremonix is not directed toward minors under 18. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to request deletion.

10. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

To fulfill our contractual obligations to provide services you requested;
To comply with legal obligations under applicable laws;
To pursue legitimate business interests in improving our Platform and security;
With your consent, where required by law.

11. Data Breach Procedures

In the unlikely event of a data breach, we will promptly investigate and notify affected users and regulators as required by law, including details of the scope, impact, and remedial actions taken.

12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new effective date. Continued use of the Platform after such updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, complaints, or requests related to your privacy or data protection, please contact us at:

Email: support@cremonix.com